Privacy Policy

This Privacy Policy explains how PadelCourtHire.co.uk (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website or contact us about hiring padel courts.

1. Who we are

We are PadelCourtHire.co.uk, a UK-based business providing padel court hire and related services.
If you have any questions about how we handle your information, please email us.

2. What information we collect

We only collect the information we need to run our services and respond to your enquiries.
This may include:

• Your name, email address, and phone number (for bookings or enquiries)
   
• Billing or site address if required for hire or delivery
   
• Messages or files you send us through forms or email
   
• Website usage data such as IP address, browser type, and pages visited (via cookies or analytics tools)
   

3. How we use your information

We use your information to:

• Respond to your messages and enquiries
   
• Provide quotes and arrange court hire or delivery
   
• Send booking confirmations and updates
   
• Improve our website and services
   
• Keep internal records for invoicing or legal purposes
   
• Send marketing emails only if you’ve opted in
   

We never sell or rent your personal information to anyone.

4. Cookies

Our website uses cookies to make it work properly and help us understand how it’s used.
You can control or delete cookies in your browser settings. Some cookies are essential for the site to function.

5. Sharing your information

We may share limited information with trusted partners who help us run our business, such as:

• Website hosting or IT providers
   
• Delivery or installation teams
   
• Professional advisors (e.g. accountants)
   

They only receive what’s needed to perform their role and must keep your information secure.

We may also share information if required by law (for example, for tax or legal reasons).

6. How long we keep your data

We only keep your personal information for as long as necessary to fulfil the purpose it was collected for, or as required by law.
After that, it is securely deleted or anonymised.

7. Your rights

Under UK data protection law, you have the right to:

• Ask for a copy of the personal data we hold about you
   
• Ask us to correct, delete, or limit use of your data
   
• Withdraw consent for marketing at any time
   
• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused
  (visit www.ico.org.uk)
   

To exercise any of these rights, please contact us.

8. How we protect your information

We use secure servers, password protection, and encryption where possible to keep your data safe.
However, no online system is 100% secure, so please use caution when sharing personal details online.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date shown at the top.

✅ Contact us
If you have any questions about this policy or how your data is handled, please email us.